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Got Complaints or Questions for JAMB? Ask it Here!

Do have any questions to ask JAMB or a complaint? Then you can do it here.

This page was created to help JAMB Candidates and the general public answer their pressing questions on UTME Registration, Examination, Requirements, etc.

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This page will also show you how to Contact the JAMB Support portal.

Ask Us Your Questions

We can answer 9 out of 10 JAMB-related questions! Why waste your time waiting for JAMB Support to answer you?

Ask us your questions using the comment box below and we’ll answer you AS SOON AS POSSIBLE.

Lodge Complaints on JAMB Support Portal.

If you’d rather ask your questions on the JAMB support portal, then follow the procedure below.

  • Visit the JAMB Support portal via
  • Click on “Create Support Ticket“. You’ll see a pop-up saying: If you are a candidate with a JAMB registration number please click “Yes”. Else click “NO”.
    Choose accordingly.
  • Enter your jamb registration number (if you select YES). If you select NO, enter your name, email and phone number where necessary.
  • Select the nature of your complaint from the drop-down list. Make sure you select the appropriate category.
  • In the subject area, just enter a brief summary of your complaint. eg, “Admission Issues” or “NIN Issues”.
  • In the message area: That is the place to write out all your issues. Provide more detailed details as that would help assist you.
  • If you have screenshots you want to attach, click on the Choose File button and select the file.
  • Now finally, go through all the information you have provided and click the SEND button when you are done.
  • Please take note of your transaction ID.
  • When JAMB Support replies to you, you will be notified via email.

You can also check if your complaint has been answered via

For complaints relating to NIN (e.g a candidate sends a message to 55019 or 66019 to create a profile but does not receive any response or receives wrong data, he/she can follow the same process on the ticketing and click on NIN related issues then select the related topic on the drop down).

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Daniel Emmanuel

I had issues with my nin on my gender mistakenly inputed as female instead of male. Though i corrected it and it didnt reflect even after going to jamb office and using jamb support ticket it didnt work. I bought my post utme form and it still shows female.I am afraid if it will affect my admission or is there any means i can use to correct it

Okeowo omowunmi

Please my brother applied for change of state of origin with jamb since June but the issue hasn’t been rectified even after making necessary payment, and the school is is to,the post utme form is out already.. What should he do? Bcz he can’t afford to lose this admission bcz of state of origin that hasn’t changed


I updated my o level results to my jamb portal but only six subjects are showing and out of the six subjects two is showing awaiting results pls what can I do

Chigozie ukpai

Please there was a mistake in my NIN (gender) I am a male but the person that registered it made a mistake and put female and I was told it wouldn’t bother so I registered for 2022 jamb, but then I went and did correction of gender and went with the NIN to the jamb office and they told me they can’t change the gender on jamb caps. Why???


Pls can I change my institution to lasu and course


Pls can I change my institution to lasu and course

Tunde ibrahim

Please can I change my olevel grade due to mistake I can’t do it in a cbt center… So how do I go about it


Can jamb direct entry A level result be corrected?


Do we need to pay to correct DE subject combinations?


Please I’d it possible to see another transfer approval after you have saw one and accepted the offer ?


Why is my jamb status still showing admission in progress after one month


I registered for DE, so there was a mistake when uploading my result, I want to know whether the mistake can be rectify or not

Emmanuel Chukwuemeka Promise

I wrote JAMB lat and weren’t able to use it to process my POSTUME can I use the same results this year to apply for POSTUME?


I want to go with the next nysc batch abeg


My is jamb not giving me admission yet after two weeks of regularization


Is D.E registration close?

woluchem delightsome

yes it always says YOU DON’T HAVE RESULT YET

Woluchem delightsome

Whenever I want to check my result online it will reply you have no result yet. I also sent my reg number to 55019 since last month is still showing your result is being processed

Woluchem delightsome

My result is not out why the delay

Arounmolase oluwapelumi ruth

Pls I have not seen my jamb results for 2023
What should I do

Burhanu Yayajo

Hello I’m burhanu yayajo DE applicant i was unable to capture my finger biometric

Afolabi Habeeb Shola

How long does it takes jamb to congratulate a student after he registered for jamb regularization, cos I did mine for the past month no congratulations letter yet and planing to go with the next NYSC batch still don’t understand please highlight me….yours sincerely


Am among the reschedule candidate but I can’t reprint it’s showing am not eligible for the exam


Good evening sir
Please I registered for jamb and whiles we were about to write the exams they said that the server had problem that we will have to go back home and then they will resend another center, date and time for the exams which was since on Wednesday the 26th of this month April 2023 so please I’m worried because I haven’t received any information on both my Gmail and my sms

Alimi Kehinde rofiya

This is Alimi kehinde Rofiya from epe my exam date was April 26 at first option school at àbijo but unfortunately system is not enough they sald they we reschedule me and they we msg us since then have not receive any message please help me what can I do

Alimi Kehinde rofiya

Please help me on this oooo they sald they reschedule our exam yet have not receive any message have been trying to reprint is not working please I need your help ooooo


I did my D.E registration at jamb office but there was a mistake during uploading my NCE result, I wanted to know if whether it can be corrected.

Gbadamosi fasasi adebayo

Where the year of certification of candidate is not available on the portal for registration ,what do we do i.e 1981

Olajumoke Susan

Pls I meet the cut off for the course I choose and my jamb caps is still showing Not Admitted,and University of ibadan has started giving Admission,for the past two weeks,I have uploaded my o’level and it’s showing on my caps ,my subject combination is correct,I don’t know what is going on

Obioma favour

Good day please l was given admission in okopoly,course :Home and rural economic but I don’t understand the course pls can someone help me with explanation about it


good day sir I want to know if an error in my o level result on jamb portal will make them not to give me admission I don’t actually need the subject the person that registered for me inputted A1 instead of B3 and I’ve gone to cbt centre they said they can’t change it I’ve paid others to help me edit it back to B3 but it’s not reflecting I just want to know if it would affect my admission

Last edited 6 months ago by Elizabeth
Anthony Emmanuel Chinalu

I applied for NDA school kaduna to study Defense and security studies program, I want to confirm if my JAMB and UTME subjects combinations (English, Government, Geography and CRS) is good enough and accepted to study the course

Anthony Emmanuel chinalu

I made correction of name and date of birth on my NIN and asked if I can register my jamb immediately and I was told yes, so I generated a profile code with my NIN but still brought out the old name I used, so am asking if its possible to change the name?


I logged in to my jamb cap, clicked on 2022 Utme but going to my profile, I’m seeing 2021 registration number and jamb score but i went to my payment and i saw my last payment that i did ending of 2022.But accessing my admission status i am seeing 2021 details, please what do i do

Eze Ikechukwu peter

Pls I have all my Waec result amazing but my chemistry is canceled ,can I study mechanical engineering without chemistry

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